How to retrieve your email
Two common methods
Method 1: Open the “Mail” APP on your mobile phone
- In the mail app, search for "TRANZEND"
- Find any letter we sent you in the past and click on the recipient. Based on the "Complete Order" email, this will be the account where you accumulate spending money.
- Your email account can be found here
Method 2: Contact us
You can contact us on the TRANZEND official website, official LINE and social media. Please leave your name, phone number and purchased products for your convenience.