How to retrieve your email

Two common methods

Method 1: Open the “Mail” APP on your mobile phone

  1. In the mail app, search for "TRANZEND"
  2. Find any letter we sent you in the past and click on the recipient. Based on the "Complete Order" email, this will be the account where you accumulate spending money.
  3. Your email account can be found here

Method 2: Contact us

You can contact us on the TRANZEND official website, official LINE and social media. Please leave your name, phone number and purchased products for your convenience.